A good argument feels like progress. Voices get raised, points get scored, someone “wins”. It looks like a team that cares. But, Parallel Thinking®, where everyone looks in the same direction at once, usually leads teams to better decisions. Yet … Continue reading
Tag Archives: Collaboration
The loudest person in the room isn’t always right
We’ve all been in a meeting where someone states their view with total confidence. Nobody pushes back, not because they agree, but because pushing back feels like more effort than it’s worth. The conversation moves on and a decision is … Continue reading
What is Lateral Thinking? A plain-English guide
“Lateral Thinking”, usually said to mean something vague like “thinking outside the box” or “being creative”. That’s not wrong, exactly. But it doesn’t tell you what to actually do differently. Lateral Thinking is a structured approach to generating alternatives and finding … Continue reading
Stop waiting for creative people, build the skill.
Most businesses can tell you exactly who on the team is “creative”. It’s usually the same two or three people with everyone else being quietly opted out. That’s a problem, because demand for creative thinking isn’t holding steady while businesses wait … Continue reading
Question. Challenge. Evaluate. Decide. AI can’t do that.
Ask a business leader whether AI matters right now and you’ll get an answer before you finish the question. Ask them whether their people are equipped to judge what AI actually produces, and the answer comes much more slowly. That … Continue reading
Why your meetings keep going in circles (and how to fix it)
Too many meetings. Too much conflict. Nothing moves forward. If that sentence made you think of a specific meeting, you’re not alone. Ask most leaders what gets in the way of good decision-making and the answers come quickly: conversations that … Continue reading
The price of hesitation: What an unclear answer costs the Civil Service
Nobody puts “unclear answer to a journalist’s question” or “caseworker couldn’t explain the decision on the phone” on a risk register. But trace the paper trail on enough complaints, escalations and difficult media enquiries, and you’ll often find a verbal question … Continue reading
When seniority derails a meeting – how to get thinking back on track
A senior colleague raises an objection. The room changes. The idea being explored suddenly feels too risky to discuss. The person who suggested it goes quiet. Others who were about to contribute decide it is safer not to. The meeting … Continue reading
How many bad decisions are hiding in your meetings?
Not every bad decision looks bad when it’s made. Some are nodded through because the meeting is running out of time. Some happen because the most confident person in the room sounds more certain than everyone else. Others are agreed … Continue reading
Why some people never seem to freeze under pressure
The three seconds that decide how you’re remembered Someone asks you a question in a meeting that you didn’t see coming. For a moment, nothing comes out. You fill the silence with “um…”, start talking before you’ve decided what you’re trying … Continue reading
Ineffective meetings are expensive, so is explaining decisions badly.
The problem: this is costing you real money, right now For a 100-employee organisation, unproductive meetings cost an estimated $2.9 million a year. At 5,000 employees, that climbs to roughly $145 million (Business Insider, via Flowtrace’s 2026 meeting data). Zoom … Continue reading
Use Six Thinking Hats® to transform meetings from a drag to a driving force
The meeting that never ends Picture the scene: a project is behind schedule, the room is tense, and everyone has an opinion. One person is worried about the budget. Another is convinced there’s a better way to do it. A … Continue reading
Six Thinking Hats®: the meeting method that changes everything
Think about the last difficult decision your team had to make together. How did the meeting go? Did everyone contribute? Did you explore the risks thoroughly, without getting stuck in them? Did someone come up with a genuinely new idea … Continue reading
Change programmes have a 70% failure rate
Change programmes have a 70% failure rate. McKinsey has been saying this for two decades, and the number hasn’t moved. The plan gets signed off, the town hall goes well, and then six months later, everyone’s back to the old … Continue reading
Curiosity, Courage, Creativity, Compassion, Communication: the skills AI can’t do for you
LinkedIn’s CEO just challenged one of the biggest assumptions about work: the skills that matter most aren’t technical. It’s a striking claim from the leader of a platform built on job titles, qualifications and professional credentials – one we think … Continue reading
Creative thinking: your secret weapon for AI adoption
Six in ten FTSE350 employers reckon they need more creative thinkers, yet almost none are training for it. A Universities UK survey found 61% of senior leaders say creative thinkers are essential to getting the most from AI. Another 63% … Continue reading
Communication skills: the hiring gap that won’t close
Communication has been the number one soft-skills gap for a decade – nothing has changed. Employers across the UK continue to struggle to find candidates who can write clearly, speak persuasively and collaborate effectively. While technology evolves, the human ability … Continue reading
Why your best people struggle to communicate under pressure – and what to do about it
Picture this. Your senior manager – smart, experienced and well-regarded – gets asked a direct question by a director in a meeting. Everyone turns to look. And they ramble. They lose their thread. The moment passes, and something shifts in … Continue reading
The curse of expertise: when you finish explaining, they’ve stopped listening
Concise communication in government is not a writing problem. It is a thinking problem. The expert’s instinct There’s a moment that happens in most government meetings. Someone who knows their subject exceptionally well is asked a direct question: “What’s your recommendation?” … Continue reading
Same thinking, same problems – is your organisation struggling to solve problems?
Many organisational challenges persist because of how the problem is approached, not because of a lack of capability. Most organisations don’t lack intelligence, capability or data. The challenge is that established ways of thinking are often applied to problems that … Continue reading
Change Management starts with good ideas
Change initiatives frequently fail due to unclear thinking, emotional resistance, poor communication and a lack of creative problem-solving. Traditional change models (e.g., Kotter or ADKAR) provide structure, but they don’t always equip individuals with how to think during change. The … Continue reading
Too many meetings. Too much conflict. Still going round in circles?
“Fast, complex, collaborative but more time spent debating than deciding”. That’s how one leader described their business to me. And they’re far from alone. Unstructured thinking is frustrating and costly. Time is wasted, good ideas get lost and decisions often … Continue reading
The 6 communication gaps holding back Civil Servants (and how to close them)
Your credibility is tested in an instant – during a meeting, a briefing or an unexpected question. Too often, you walk away wishing you’d been clearer, more concise or simply more confident. Under pressure, these fears manifest as gaps in your … Continue reading
Think on Your Feet®: The Civil Servant’s secret to clear communication
The Clock Plan is a core technique from the Government Campus approved Think on Your Feet®. It’s a simple, memorable tool that helps you organise your thinking in real-time, ensuring you lead with what matters most. This is one of … Continue reading
Mastering the moment: Think on Your Feet® in Government
If you work in government, you’ll know the pressure to perform can strike at any moment – a senior manager’s off-the-cuff question, a Minister’s urgent query or a journalist pressing for answers – all with no time to prepare, no … Continue reading
Think fast. Speak smart.
“I know everything about my product, business and industry”, …but can you explain it clearly when you’re put on the spot? Most of us are experts in what we do. We know our stuff inside out – the data, the goals, … Continue reading
AI anxiety is silently crippling your workforce
On the surface, your team may seem confident. However, behind the scenes, many are unsure. Some are using AI quietly, afraid to get it wrong. Others avoid it altogether, worried they’ll look out of touch or even be replaced. They … Continue reading
When strong voices dominate the room: why HR leaders are turning to Six Thinking Hats®
If you’ve ever sat in on a senior team meeting and thought, “This isn’t a talent issue – it’s a thinking issue,” you’re not alone. HR and L&D leaders across industries are telling us the same thing: their leadership teams … Continue reading
Lateral Thinking: Your secret weapon in the ChatGPT era
I get it. We’re all a bit freaked out by how good AI is getting at doing our jobs. I recently heard that a client generated an entire business plan in under a minute. My first thought? ‘Well, there goes … Continue reading
Enhancing stakeholder engagement with AI-powered training
In today’s dynamic business environment, effectively engaging and managing stakeholders is crucial for success. AI is revolutionising how you can develop these skills, blending technology with expert-led training to provide a cutting-edge learning experience. Our Stakeholder Engagement™ workshop integrates advanced … Continue reading
Unwrap the gift of executive presence
Like the best Christmas presents, it’s something that stands out, leaves a lasting impression and makes others feel confident in your abilities. But unlike a gift under the tree, executive presence isn’t something you’re handed, it’s something you develop. What … Continue reading
Combat information overload and unlock your team’s potential
Get your message across, supercharge productivity and spend less time in meetings Information overload is a significant and growing challenge, impacting both individuals and organisations. It slows down cognitive functions, affects mental health, disrupts decision-making and reduces productivity. The constant … Continue reading
Miscommunication – how much is it costing you?
Do you ever feel like miscommunication is slowing down progress or causing unnecessary complications in your business? You need to be able to Think on Your Feet® and master clear, confident communication. Think on Your Feet® is a proven program designed … Continue reading
Effective stakeholder communication and engagement
Effective stakeholder communication is the backbone of business success, but it comes with hurdles that can derail projects, strain relationships and jeopardise long-term goals. When they attend the Stakeholder Engagement™ and Think on Your Feet® workshops, our clients tell us … Continue reading
Are you ready to revolutionise the way you tackle meetings?
Six Thinking Hats® is a game-changing tool that has transformed decision-making processes for businesses around the world. Why Six Thinking Hats®? Developed by Dr. Edward de Bono, the Six Thinking Hats® framework simplifies thinking by breaking it down into six … Continue reading
Once you’ve made your mind up… changing it can be really difficult… or can it?
In business, changing your mind can be seen as a weakness and that you have a lack of clarity or direction. People who change their minds can be considered unreliable or indifferent. Changing your mind in business, known as pivoting, … Continue reading
How Lateral Thinking enriches team creativity and collaboration
Virtually every business in the world promotes ‘teamwork’. Teams play a crucial role in generating profit, gaining market share, enhancing customer service, increasing engagement and securing a competitive edge—all contributing to organisational success. Teams are the social ‘bond’ that blend … Continue reading
Collaborative Writing
Richard Morris, Accredited Trainer With the introduction of hybrid working, we are spending less time in face-to-face conversations. So when you send that business report – you may not have a chance to talk someone through it. Having great writing … Continue reading
Allowing people’s creativity to flow when writing for business
Richard Morris, Accredited Trainer Creativity in business enhances success. It fosters engagement, teamwork, innovative ideas, product and service enhancements. Breaking old thinking habits and work patterns. But how often do businesses actually promote creativity in their business writing? In creative … Continue reading
Design thinking
The business world has been abuzz with the concept of Design Thinking over the last few years – and with good reason. This non-linear, iterative process is a great way to avoid the trap of rushing in to solve a … Continue reading
Sur/petition – focus on value creation
“Sur/petition: creating value monopolies when everyone else is merely competing” Edward de Bono Competition is based on the idea of different individuals or companies striving to win a part of the same thing. Dr Edward de Bono suggests an alternative: … Continue reading
Leaders can do more with less
Leaders have opportunities to use creative thinking every day. Whether they’re making improvements, cutting costs or solving problems, they have to go beyond what has been done before. The constant need to do more for less demands creativity from … Continue reading
Robust and clear ideas to take forward
Now that Covid-19 has challenged us to work and think, more creatively, it would be a shame to lose this new ability of approaching life with an innovative mindset. Dr Edward de Bono’s ‘Lateral Thinking’ gives the tools to come … Continue reading
Stop talking over me! Making the most from online meetings.
This weekend I decided to attempt a family ‘Mother’s Day’ get together on Zoom – given the social distancing rules in place. We are not a particularly quiet family, but we are polite and usually observe the informal rules of conversation … Continue reading
Collaborative meetings
By Richard White – de Bono Accredited Trainer. “That was a great meeting, everyone pulled together to work through the issues, came up with solutions and agreed on the best way forward. I can’t wait to get this project started.” … Continue reading
Increase and improve collaboration
Two heads may be better than one, but too many cooks spoil the broth… How do we make collaboration work? Collaboration needs a framework. Beyond thinking about the project we’re working on – we also need to be thinking about … Continue reading
Are you getting the most from your team?
We all know that team members have different strengths and weaknesses: some people are good at detail, some prefer high-level thinking, some are creative, some are risk-averse. And bringing these different qualities together is what makes a team so effective… … Continue reading
Better, stronger, faster decisions.
How do you and your team make decisions? Do you: Jump on the most likely-looking solution, because you’re pushed for time? Listen to the person with the most experience? Look to the past and see what worked and whether it … Continue reading
Create a culture of dynamic meetings
Most meetings don’t work hard enough. Don’t take our word for it: A 2016 study estimates that inefficient meetings cost the UK economy £582m per week, with one in three people reporting that many of their meetings are unnecessary. 95% … Continue reading
Is innovation a part of your culture?
Many organisations have mission or vision statements that suggest they are an innovative or creative organisation, yet the people at the top of the organisation can often not elaborate on how, or if this happens. Often just putting people in … Continue reading
